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The 3 ‘P’s to sustainability

By |November 20th, 2016|

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What is the Customer Service Experience and why do we care?

By |November 13th, 2016|

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Service Engineer Support: Your engineers deserve better

By |November 8th, 2016|

Today’s internet rich world gives local businesses reach that they could not have dreamed of in decades past. Nowadays, a one man band can run an internet store from his garage. He can ship worldwide and sell hundreds of items a day.

This is all very well for your average retail entrepreneur. A customer puts in […]

Explainer video for cloud call centre Norango

By |October 28th, 2016|

Why should your business cross the road? To get to the greener side!

By |October 28th, 2016|

Do you remember the green cross code? In school, we all learnt the basics of road safety. But now we’re in the grown up real world, we need to rethink how we interact with the environment around us. Here’s some revision: The GREEN green cross code!

Avoiding your effect on the environment is no longer an […]

How green can you get? Environmental kudos save money and time.

By |October 26th, 2016|

The need to produce less waste and emit less greenhouse gas has filtered down to the consumer level. Residents are now expected to separate household waste for recycling. The tradition of black sacks destined every week for the landfill is disappearing. Many councils now charge a levy for landfill waste. Some have taken to fining […]

Islabike’s reusable, recyclable rent-a-bike sustainability scheme

By |October 26th, 2016|

Going green: It’s best to break free of the office.

By |October 24th, 2016|

Businesses operators at the pinnacle of technological advances follow a similar pattern. They use less and less physical space. They outsource more and more of their activity to freelance agents. The rise of websites such as Fiverr, Peopleperhour and Upwork are a prime example of this growth industry. People are working from the comfort of […]

Work life balance: get it right and find your happy place!

By |October 24th, 2016|

More and more constraints are placed on your time, and your working week extends far beyond the nine to five. Getting the work life balance to lean in your favour is an ever complicated process. The advent of broadband has extended the office into the home. Nowadays customers often expect an instant response, even when […]

My Norango – Weddings & Woodchips: one client’s story.

By |October 20th, 2016|

Starting my business wasn’t easy. I had served my time as an apprentice, far too much time if you ask me. I was a skilled chippy, ready to take on the world’s carpentry needs. Well, that is what I thought anyway. I had spent years learning the finer points of dowel joints and had planed […]