Outsource your Helpdesk Service
With Norango as your customer support partner you will be able to extend your hours of cover, focus on high priority activities and deliver outstanding customer service for a few pence an hour.
Our Virtual Receptionists, Your Helpdesk
Our scalable and flexible help desk solutions provide invisible, quality front-of-house representation whilst giving you access to a full service, multi-channel customer service infrastructure with no capital investment. What is more, our team of experienced customer service champions will be at your disposal 24 hours a day, greeting and treating your clients with the utmost professionalism.
Norango Gives You Control
Norango’s inbound services allow you to build and control your specific phone script, add or edit FAQ’s and even create on-call technician rotas from any web browser or mobile device. Norango are able to pre-qualify and filter incidents directing customers to duty technicians or troubleshoot issues in order to deliver the all important first contact resolution.
Call today 0800 018 2838
The answer is yes, now what’s the question?