The most advanced customer support service in the World!
Our fully integrated, intelligent call handling software will keep you updated in real time.
Blended inbound outbound minutes
Monthly rolling contract. Complete flexibility. You are in charge.
No Contract. No Cap Ex.Upgrade or downgrade at any time. Instantly scalable and fully integrated with your existing systems.
Full service LiveChat available
Connect with visitors 24/7/365. Improve your online presence. Increase sales.
Be open for business 24 hours a day.Answer questions as they arise, raise your brand profile and turn unsure visitors into satisfied customers.
Total integration with your systems
Updated in real time. Use your platform. Connect instantly with customers.
Tailor made and seamlessly connected.Our integration software will update your workforce in a familiar format, removing need for duplication and reducing your margin for error.
30 day, no obligation, evaluation
Compare us with your current service. Start saving. Enjoy the benefits.
Total control. Cancel anytimeGetting to know each other is important. For us a week just isn’t enough time.
Virtually yours – Virtually no CO2
With practically no carbon footprint
we can help you raise the energy rating of your business. With no big office to heat and no daily commute
our paperless office can instantly grow to meet your needs.
What is more the cost benefits of not running a business from a massive aircraft hanger sized building are reinvested in more productive features (to reduce call times and errors), high calibre receptionists and great value all inclusive service plans.
Low carbon footprint – The lowest in our sector.
Conscious environmental policy – Improve your energy rating.
Reduce your emissions without reducing your service levels.
0800 018 2838
Much more than just answer the phone!
With so many services and prices starting from just £69.99 a month, it’ll be hard to find a solution that doesn’t suit your business.
No other service provider can give you this many features.
For more information call 0800 018 2838 – Non UK +44 207 099 9325
All of this for less than 10 pence per hour?
By giving you a choice of call plans, and our unique blended minutes, you will remain in control of your business and your budget. We can adapt our services and skills specifically to match your business needs, helping you to remain open long after your competition closes. From less that £2.50 per day, your customers can be connecting to your business, their questions can be answered and your sales will increase. Whether you need to provide a 24 hour customer service option, a help desk support service for your workforce, an emergency out of hours service or just be available at your busiest times. With Norango you will find that our flexible approach and per second billing increment will not only increase productivity, we will also help improve your returns.
Virtual Call Centre = Instant value for you!
Being in a virtual call centre means we have the flexibility to instantly adapt to demands as they arise. Our staff are home based and several are “on call” at any given time. This means our call centre can grow within seconds, tailoring itself to our client needs in real-time.
Using state of the art technology and VoIP telephone systems, agents can be at the end of your phone at a moments notice. Not having a physical office means we don’t have to invest heavily in hardware, we can then pass these savings directly on to you.
With a Norango Announced Transfer your virtual assistant will always let you know who is calling, and for what reason. We can even give you the time to load up details, ensuring an unrivalled continuity of service.
We use VIP recognition technology to identify and store information on your regular contacts. Our bypass numbers also come with a personal voice mail to email facility.
Our dynamic training program ensures that receptionists are kept up to speed with your processes, products and services. Performance metrics based on customer knowledge tests and graded call monitoring form a major part of our quality assurance program.
All of the agents representing you are educated to degree level, so you can rest assured that they will use their skills to gather information so you don’t have to. You will receive legible, sensible and accurate correspondence from your clients. You, and your company, will be up to date, informed and educated.
The best features in the business.
Great value plans with included inbound or outbound minutes
Talented, degree educated, enthusiastic Virtual Receptionists
Over 200 Cloud integrations including Salesforce and Zendesk
LiveChat service bolt-on with Zendesk integration
Environmentally conscious, low carbon generation
International virtual telephone numbers
Full multichannel 24 hour service
30 day, get to know each other, evaluation period