Shopping Cart Abandonment
The widespread use of Smartphones and Tablets has contributed towards an explosion of on-line shopping activity. With this a record number of shoppers are failing to go on to complete a purchase. In fact, according to Business Insider UK, the number of abandoned shopping carts in 2013 was as high as 74% costing millions in lost sales!
Norango delivers a number of solutions that are guaranteed to minimise lost sales and increase your bottom line. By using Norango’s fully managed web-chat facility, combined with an order “hotline”, you can ensure your customer’s last minute questions are answered within seconds, at the very time they are ready to buy. Your website functions 24 hours a day, and with Norango so will your sales support.
Why Do Customers Abandon Their Carts?
“Does that come in green?” “How wide is it?” “How long will it take to arrive?” All quickly answered by our fully trained, inbound services specialists before your customers change their mind and move on to a competitor’s website.
Reassurance, Reassurance, Reassurance!
With a perceived threat of cyber-crime, many potential customers worry about entering their card details online. What is more, many consumers will not make a purchase from a website that does not display a contact number. Our receptionists will not only reassure website visitors, they will turn enquiries into sales by taking payments and processing orders through your very own portal.
Norango Gives You Control
With Norango you can reduce lost sales immediately. Our services are simple to set up and provides a massive and fast return on investment. In fact, we are so sure that this service will be invaluable to you, we will give you a 30 day evaluation, with no obligation or commitment.
Why not call 0800 018 2838?
The answer is yes, now what’s the question?