As the UK’s foremost specialist in efficient steam generation, we pride ourselves on our exemplary customer service, fast quotation response, quick order turnaround, and competitive pricing structure.
Known as “The Green Steam Company”; we offer cost and carbon cutting solutions to a variety of industries and it is important to us to use suppliers that assist us in this goal. Norango´s low impact business model means that we can use a call handling service whilst having very little effect on our carbon footprint.
We are proud that our boilers are extremely reliable but when there is an issue it is important that our 24 hour contract clients can access our support services whatever the time, day or night. In October 2014 we contacted Norango and they were able to provide everything we were looking for.
They handle calls from our clients, suppliers and potential clients, filtering them accordingly and make sure, when needed, our on call engineers are contacted without delay.
We even signed up new clients onto our 24 hour contract as a result which means the service it is paying for itself!