Gathering personal information

Norango has long recognised that the individuals with whom we conduct business value their privacy. However, in order to conduct global business in this increasingly electronic economy, the collection of personal information is often necessary and desirable.

It is Norango’s goal to balance the benefits of e-commerce with the right of individuals to prevent the misuse of their personal information.

In some circumstances, Norango may request personal information from you, like your name, e-mail address, company name or telephone number. Your response to these inquiries is strictly voluntary.

Norango uses this information to customize your experience on our website. In addition, Norango may use this information for other business purposes, such as alerting you to products and services that can assist you in your business, promoting site registration and assisting in order processing. In general, you can visit our site without divulging any personal information. However, there are areas of this site that require this information to complete their customization functions and may not be available to those choosing not to reveal the information requested.

Collecting domain information.

Norango also collects domain information as part of its analysis of the use of this site. This data enables us to become more familiar with which customers visit our site, how often they visit and what parts of the site they visit most often. Norango uses this information to improve its web-based offerings. This information is collected automatically and requires no action on your part.

Disclosure to third parties.

In cases where we believe your business interests will be served, Norango may share your information (with the exception of account, credit card and ordering information) with Norango business partners, who can alert you about new products and services to improve your competitive edge.

If you receive unwanted marketing materials from any of our business partners, please let them know that you wish to be removed from their contact list.

Use of Cookies.

Some pages on this site use cookies, which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customization the next time you visit us. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not.

By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site. Norango reserves the right to change, modify or update this statement at any time without notice.

Voice Recording.

For the purposes of service monitoring and operator training all calls are recorded and as such recordings are generally kept for internal use only. This excludes recordings made of calls to Norango or any its subsidiaries, or divisions, whilst conducting our business. Any such recordings may be retained and requested for the purposes of quality monitoring, or for use as evidence should any dispute arise between Norango, its subsidiaries or divisions, and any third party.

Norango Terms and Conditions

Please click on the heading above to view and/ or download our Terms and Conditions.