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Norango provide expert 24/7 call answering services to businesses all over the world. Working with some of the world’s leading brands, we understand the needs of every individual company, and our dedicated team of virtual receptionists will cater to the needs of your business. Whilst we can tell you just how great the services we offer are, we know that customer reviews are important to everyone – check out what our happy users have to say about the services we offer!
Services
Your calls answered by professionals
We are proud to be trusted by these fine brands
Customer satisfaction is critical when it comes to the success of any business; Unfortunately, the major downfall for most companies is the lack of communication. We get it – always being around when it suits your customers (even after opening hours) isn’t easy. Thanks to the evolution of the smart phone, internet and global competition we’ve become accustomed to 24/7 communication at the push of a button. Our 24 Hour Cloud Contact Centre means that you can meet your customers needs, 24 hours a day, seven days a week without actually having to be there…
The Easily Integrated Call Answering Service
Norango offer a full service multi-channel support network, that can be implemented into your business with ease. Oh, and don’t worry about the level of service we’ll provide for your customers – at Norango, we take pride in delivering the highest quality of customer service, whatever the query and whatever the time of day.
Don’t worry – quality doesn’t have to break the bank! Our high quality telephone answering service comes at the lowest possible price. From a friendly voice taking messages when you’re not available, to calendar management or raising tickets in portals such as Zendesk and Salesforce we’ve got you covered. Our highly intelligent, virtual reception can do all of these things and more. Our cloud contact centre team can adapt to your specific requirements.
Get in touch to set up your virtual receptionist service in a matter of hours. We could be taking your calls tonight!
Simple pricing – No set up – No contract – No capital expenditure!
UPGRADE, DOWNGRADE, CANCEL ANYTIME!
Standard
- 50 inbound/outbound minutes
- 50 patched call minutes
- 1 local number
- No setup charge
Premium
- 100 inbound/outbound minutes
- 100 patched call minutes
- 1 local number
- No setup charge
Plus
- 275 inbound/outbound minutes
- 150 patched call minutes
- 1 local number
- No setup charge
Pro
- 600 inbound/outbound minutes
- 200 patched call minutes
- 1 local number
- No setup charge
Unique selling points
We are totally green being accredited with the ISO 14001 June 2018- Live Chat – 24/7 365 days per year with a live person NEVER a bot
- Global coverage
- 24/7 365 days per year
- Quality assured
- We are totally green being accredited with the ISO 14001 June 2018
- Live Chat – 24/7 365 days per year with a live person NEVER a bot
- Global coverage
- 24/7 365 days per year
- Quality assured
Established In 1977
We’ve been answering calls since 1977, making us the longest established answering service in the UK
Online Account Settings
You have total control of your account via your online control panel
Messaging Options
You can choose to have the call details sent via SMS/Email or your online portal
24 Hour
We operate 24/7/365 and we don’t charge you more for calls outside normal hours
UK Based
All your calls will be answered by our UK based operators
Dedicated Number
Divert your calls to the dedicated number we give you. We can also supply a local or 0844 number
Our Virtual Receptionists Take Care of Everything
We do a lot more than just answer the phone. Whatever industry your business is in, Norango will provide professional, authentic and seamless representation. From handling sales enquiries, taking orders and preventing shopping cart abandonment to fielding service emails or emergency incidents; our team will never give the impression that they work for a separate organisation. What’s more, our cloud contact centre is a true multichannel service, supporting phone, email and live web chat.
Virtual Receptionist Services Unlike certain competitors our PAs do a lot more than just take a message. They will greet & connect callers to your team, liaise with your clients, set appointments, follow-up sales enquiries and even book flights or theatre tickets!
Virtual Receptionist Services Unlike certain competitors our PAs do a lot more than just take a message. They will greet & connect callers to your team, liaise with your clients, set appointments, follow-up sales enquiries and even book flights or theatre tickets!
Virtual Receptionist Services Unlike certain competitors our PAs do a lot more than just take a message. They will greet & connect callers to your team, liaise with your clients, set appointments, follow-up sales enquiries and even book flights or theatre tickets!
Testimonials
Our calls are answered 24 hours a day and Norango always properly qualify the incident and only put calls through to our engineers with a full detail of the problem, their ladies are always friendly and eager to help and quick to respond. Highly recommended.
We have been happy clients for 4 years now and we have never had any problems. For this reason we would definitely recommend Norango’s services. Anyone who might be unsure or sitting on the fence I would encourage them to
“Go for it”!
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