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The 3 ‘P’s to sustainability

By |November 20th, 2016|

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What is the Customer Service Experience and why do we care?

By |November 13th, 2016|

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Service Engineer Support: Your engineers deserve better

By |November 8th, 2016|

Today’s internet rich world gives local businesses reach that they could not have dreamed of in decades past. Nowadays, a one man band can run an internet store from his garage. He can ship worldwide and sell hundreds of items a day.

This is all very well for your average retail entrepreneur. A customer puts in […]

Going green: It’s best to break free of the office.

By |October 24th, 2016|

Businesses operators at the pinnacle of technological advances follow a similar pattern. They use less and less physical space. They outsource more and more of their activity to freelance agents. The rise of websites such as Fiverr, Peopleperhour and Upwork are a prime example of this growth industry. People are working from the comfort of […]

5 reasons why a virtual office is the best kind

By |October 20th, 2016|

I work with the nicest bunch of people.

I will admit that when I first joined the club, I was a bit of a noob when it came to online socialising. The Skype Chat that we use to communicate overwhelmed me. But it didn’t take me long to get the hang of virtual office protocol. Here […]