Join us on our mission to make the world a better place!

Here at Norango we are constantly on the lookout for ways to improve our service and our lives. From environmental issues to technical know-how, we’re sharing all our best ideas and tips on the subject.

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The 3 ‘P’s to sustainability

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What is the Customer Service Experience and why do we care?

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Service Engineer Support: Your engineers deserve better

Today’s internet rich world gives local businesses reach that they could not have dreamed of in decades past. Nowadays, a one man band can run an internet store from his garage. He can ship worldwide and sell hundreds of items a day.

This is all very well for your average retail entrepreneur. A customer puts in his order and goes away happy. But what about the small business offering a service to go along with their product? How does the man […]

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Going green: It’s best to break free of the office.

Businesses operators at the pinnacle of technological advances follow a similar pattern. They use less and less physical space. They outsource more and more of their activity to freelance agents. The rise of websites such as Fiverr, Peopleperhour and Upwork are a prime example of this growth industry. People are working from the comfort of their own homes. They provide services at a fraction of the overheads of their traditional competitors. Many companies are growing using this freelance model and […]

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5 reasons why a virtual office is the best kind

I work with the nicest bunch of people.

I will admit that when I first joined the club, I was a bit of a noob when it came to online socialising. The Skype Chat that we use to communicate overwhelmed me. But it didn’t take me long to get the hang of virtual office protocol. Here are the top reasons why I think online trumps onsite for a great office environment.Chatting can be tricky for someone not inducted in the Way […]