In the events industry, timing and communication are everything. Clients, suppliers, and venues all expect fast, accurate responses — often at short notice. Missed calls can lead to lost bookings, logistical issues, or damaged reputations. Norango provides professional telephone answering and call handling services tailored for event planners, organisers, and agencies, ensuring every enquiry is handled efficiently and professionally, no matter how busy you are behind the scenes.
Why Telephone Answering Matters for Event Planners
Event planning involves juggling multiple stakeholders, tight deadlines, and ever-changing schedules. Calls can come in from prospective clients, caterers, suppliers, performers, or venues at any hour, and many require immediate attention. Relying on voicemail risks missing opportunities, delaying decisions, or frustrating clients.
Norango ensures that every call is answered in your company’s name by trained receptionists who understand the fast-paced nature of event management. We capture enquiries, manage bookings, and escalate time-critical calls so you can stay focused on delivering successful events.
How Norango Supports Event Planners
Our services are designed to fit seamlessly with the daily operations of event planners, agencies, and coordinators. Typical support includes:
- Answering overflow calls during busy planning periods or live events
- Capturing new client enquiries and booking consultations
- Routing urgent supplier or venue calls to the correct team member
- Providing out-of-hours coverage for last-minute changes or emergencies
- Managing RSVP lines and guest list enquiries
- Message taking with immediate delivery to event staff
- Multilingual reception for international clients and suppliers
- Supporting multi-event agencies with consistent, branded communication
Whether you organise private functions, corporate events, or large-scale festivals, Norango ensures that no call goes unanswered.
Key Benefits for Event Planners
- Capture every new business opportunity and supplier enquiry
- Maintain clear communication during busy planning and event days
- Provide 24/7 support for clients, suppliers, and venues
- Present a professional, reliable image to all stakeholders
- Free up your team to focus on creative and operational work
- Access detailed call logs and reporting for better event coordination
Affordable Price Plans
Our price plans give event planners and agencies the flexibility to match their call handling service to seasonal demand. From small private event planners to large agencies managing multiple events, each plan includes a set number of minutes with transparent overage rates, so you stay in control of costs while maintaining exceptional service.
Try Norango Free for 30 Days
Experience the benefits of professional call handling during your busiest periods with a 30-Day Free Trial. We’ll handle your calls exactly as if we were part of your team, giving you a risk-free way to see how seamless communication can support your events business.
Why Choose Norango
Norango has more than 20 years’ experience supporting UK service businesses, including event planners, agencies, and hospitality providers. We understand the pressure of deadlines and the importance of flawless communication. Our receptionists are trained to manage time-sensitive calls professionally, helping you stay organised and responsive.
Start Today
Keep your events running smoothly with reliable, professional call handling. Start your 30-Day Free Trial or explore our pricing plans to find the ideal fit for your event planning business.