Cookie Policy
Last updated: October 2025
This Cookie Policy explains how Norango Ltd (“Norango”, “we”, “us”, or “our”) uses cookies and similar technologies on our websites. It applies to all visitors and users of our online services.
1. What Are Cookies?
Cookies are small text files placed on your computer or device when you visit a website. They are stored by your browser and sent back to the originating website on each subsequent visit. Cookies allow websites to remember your actions and preferences (such as login, language, and region) over a period of time, so you don’t have to keep re-entering them whenever you return.
We use cookies to support essential website functions, improve your browsing experience, and understand how our site is being used so we can make future improvements.
2. How We Use Cookies
We use cookies for the following purposes:
- Session Management – to keep your session active (so you don’t have to log in repeatedly) and to deliver the services you expect when using our site.
- Preferences – to remember your language, location, and site display settings.
- Analytics – to help us understand how visitors interact with our site and to improve its performance.
- Marketing and Advertising – to deliver relevant content and measure campaign effectiveness.
- Interaction Tracking – to understand how visitors arrived at our site and how they interact with specific features or campaigns.
3. Types of Cookies We Use
| Category | Purpose | Examples |
| Session & Security (essential) | Authenticate users, protect user data, and enable core website functions such as maintaining your session or allowing file uploads. The website will not work properly without these cookies. | session_id (Odoo) |
| Preferences (essential) | Store information about your preferred language, region, or display settings. If disabled, the site will still function but your experience may be degraded. | frontend_lang (Odoo) |
| Interaction History (optional) | Track how you interact with the website, including pages viewed and any campaigns that led you to the site. This helps us optimize user experience and marketing. | im_livechat_previous_operator, utm_campaign, utm_source, utm_medium (Odoo) |
| Advertising & Marketing (optional) | Deliver more relevant advertising and measure campaign performance. Some third parties may set their own cookies for this purpose. You can opt out of many third-party advertising cookies via the Network Advertising Initiative opt-out page. | __gads (Google), __gac (Google) |
| Analytics (optional) | Collect aggregated, anonymous data on how visitors use our site. This helps us improve content, navigation, and overall performance. | _ga, _gat, _gid, _gac_* (Google) |
4. Managing Cookies
You can choose to accept or decline cookies through your browser settings. Each browser is slightly different, so check the “Help” section of your browser to learn how to modify your cookie preferences. If you disable cookies, some parts of our site may not function properly, but core features will remain accessible.
For more information on managing cookies, you can visit:
5. Do Not Track
We do not currently respond to “Do Not Track” signals because there is no industry standard for compliance. If a standard emerges, we will update this policy accordingly.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised “Last updated” date.
7. Contact Us
If you have any questions about our use of cookies, please contact:
Norango Ltd
9 St George’s Yard, Castle Street
Farnham, Surrey GU9 7LW
Email: admin@norango.com