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Telephone Answering & Call Handling Services for Recruitment Consultants

October 12, 2025 by
Telephone Answering & Call Handling Services for Recruitment Consultants
Michael Relf

In recruitment, speed and responsiveness can make the difference between winning or losing a candidate or client. Missed calls can mean missed placements, frustrated hiring managers, or candidates turning to competitors. Norango provides professional telephone answering and call handling services tailored for recruitment agencies and consultants, ensuring that every client and candidate call is answered promptly and handled professionally.

Why Telephone Answering Matters for Recruitment Consultants

Recruitment is a fast-moving industry. Calls from clients and candidates often come at unpredictable times, and opportunities can be lost if no one is available to answer. Consultants frequently spend large parts of their day in interviews, meetings, or on the road, leaving calls to go unanswered or to voicemail.

Norango ensures that every call to your agency is answered in your company’s name, maintaining your professional image and ensuring no opportunities slip through the net. Whether it’s a new client enquiry, a candidate following up on an application, or an urgent message from a hiring manager, our receptionists capture and route calls efficiently.

How Norango Supports Recruitment Agencies and Consultants

Our services are designed to match the fast-paced, high-stakes environment of recruitment. Typical support includes:

  • Overflow call handling during busy hiring periods
  • Out-of-hours coverage for clients and candidates in different time zones
  • Capturing new business and candidate enquiries professionally
  • Scheduling interviews and appointments directly into shared calendars
  • Taking and routing urgent messages to consultants or account managers
  • Supporting multiple recruiters and departments with clear call routing
  • Multilingual reception for international recruitment campaigns
  • Providing reliable support for both permanent and temporary placements

Whether you run a boutique consultancy or a national recruitment agency, Norango acts as a seamless extension of your team.

Key Benefits for Recruitment Consultants

  • Never miss client or candidate calls, even during peak hiring periods
  • Maintain a professional and reliable image for your agency
  • Respond quickly to opportunities and urgent requests
  • Free up consultants to focus on interviews and placements
  • Provide out-of-hours coverage for international or urgent campaigns
  • Access detailed call reporting and analytics for better visibility

Affordable Price Plans

Our price plans give recruitment agencies the flexibility to handle unpredictable call volumes. Whether you’re managing a small team or a large, multi-branch operation, you can choose a plan that matches your activity levels. Each plan includes a set number of minutes with transparent overage rates, allowing you to manage costs while maintaining excellent service levels.

Try Norango Free for 30 Days

See how professional call handling can transform your agency’s responsiveness with a 30-Day Free Trial. We’ll answer your calls exactly as if we were part of your business, giving you the opportunity to experience the difference before making any commitment.

Why Choose Norango

Norango has over 20 years’ experience supporting UK professional services, including recruitment agencies across a wide range of industries. We understand the importance of speed, accuracy, and professionalism in this sector. By combining live reception with intelligent call routing, we help you stay connected to both clients and candidates around the clock.

Start Today

Make sure every client and candidate enquiry is handled professionally. Start your 30-Day Free Trial or explore our pricing plans to find the ideal solution for your recruitment agency.

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