Norango Freedom hosted telephony solutions are managed and supported by fully trained technicians, this means that we will work with you to ensure that you are getting the most from the system and that the configuration is tailored to your precise requirements. Our technical helpdesk is only a FREE (internal) phone call away and is there to make any moves, adds or changes that you may require to the system.

Any questions? - Call an advisor Free 0800 018 2838

Configuration and ongoing support.

• Professional Configuration: Norango Freedom is fully configured for you, you don't have to be a rocket scientist and there is no need to take a course in VoIP technology. Our trained engineers will work with you to build the best possible configuration for your business, we will set up all the features you need.
• Moves, adds and changes: When you need to add a feature or staff member just drop us an email and we will make the changes by the next working day.
• Business Continuity: Norango Freedom operates using high availability servers with built in redundancy meaning we can rely on 99.95% up-time. But in the unlikely event that you lose your office connection Norango will divert calls to your mobile phones or if preferred our live reception service will answer calls for you until your lines are back up and running.
• Live Virtual Receptionist: If you really want to give a "big company" image why not take advantage of Norango's unique live virtual receptionist service, answered by a "real person" she will answer in your company name, put the caller through to you announced or straight to your voicemail which ever you prefer. This service can be set to answer all calls, just those calls you would miss because you are busy or calls that come into you after you have finished for the day.