Dealer Locator

Make sure your customers find you

The Norango dealer locator service will enable your potential customers to make contact with their nearest store, outlet, dealership, or the representative closest to their own location.

Norango's dealer/branch locate service operates 24 hours a day, 365 days a year. Our contact center agents can plug into your existing web interface, if one exists, or can work from a custom script that Norango can provide for you. Either way callers can be guided to your business at anytime and even be given directions from their location.

We are able to match callers to closest store/branch by their postcode, or their current location should they be away from home, Norango scripting allows our representatives to advise callers of the nearest outlet according to their needs. In conjuction with a rota we are able to distribute referrals, based on such factors as time of day, location sales conversion rate or simply to ensure equality amongst competing entities. No matter what your requirement Norango can design and programme a tailor made solution.

Data Capture - are you getting the most out of your advertising spend?

By advertising a central number for store location your prospects contact information can be captured for future follow-up. Reports can be generated that will enable you to measure general response as well as individual location popularity - these reports will allow you to guage store/representative sales conversion rates.

Benefits:

• Customers can find you 24/7, 365 days a year
• Works well with radio advertising as prospects only have to remember your telephone number
• Customers can find outlet if they are unfamiliar with area
• Reduces costs associated with listing branches in media advertising
• Releases advertising space for products and offers
• Assists in measuring advertising response
• Assists in measuring sales conversion rates

For further information call 0800 018 2840