Great value business phone calls with unrivalled customer service

Call centre backup if lines go down

Should your telephone lines go down we will handle your calls, answering in your company name, taking messages, sales enquiries or orders and will even patch calls to individual staff members.

Big savings and straight forward pricing

Norango don’t try to pull the wool over your eyes with “special offers” so confusing that you are never sure what you are paying for your calls and lines. Our charging structure is both transparent and simple to understand, what is more we are able to provide services at up to 70% less than BT.

Regular price reviews

Increased competition keeps call costs on a downward trend. Our main rivals generally adopt a policy of using wholesale price reductions as a means of increasing their profit margins. Norango will pass these savings on to you so that you always benefit from the best prices available.

24 Hour UK customer service hotline

Our in-house 24/7/365 customer service centre based in Aldershot, Hampshire is fully integrated with the BT Openreach system enabling our customer service representatives to log faults, check or order  lines, arrange engineers or advise of progress on existing projects and service calls without any communication difficulties.Lines installed and maintained by BT Openreach engineers. Faults, repairs, services and installations are all handled by the very same BT Openreach engineers that currently look after your lines.

Personal account management

Your designated personal account manager will be on call to answer any questions or queries that you may have regarding new products and services, billing or fault resolution.

How it works

Norango is a carrier pre-selection service, so it's quick and easy to make the switch. Simply give us the word and we'll handle the rest. We won't need to install any special equipment at your premises, so there’ll be no engineers’ visits or disruption to your work schedule. Plus you get to keep your existing phone numbers and continue to make calls as usual.

High quality calls

Norango has access to the largest fibre-optic network in the world and is able to select the most appropriate cost effective route for your calls, using competing networks such as Opal, Cable & Wireless, BT and Verizon enables Norango to take advantage of the best infrastructures and price plans bringing you high quality, reliable business calls at the very best prices guaranteed.

You won't notice the difference

Norango effectively replaces BT Retail in the relationship between you, BT Wholesale and BT Openreach. Same lines, same telephone numbers, same maintainers but with lower prices and a more personal service, should you have to contact our UK based customer service team you will immediately notice the difference.

For further information call 0800 018 2840