UK 24 Hour Call Centre services and IP PBX service providers - Norango for telephone answering and call handling services

More than a telephone answering service

Norango One - the most comprehensive small
business call handling service in the world!
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Get ready for the olympics

Short-term telephone call handling solutions
for business and organisations during the
2012 Olympic and Paralympic games.
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VIRTUAL RECEPTION

If you are not available to take a call a Norango tele-receptionist will answer in your company name delivering the message to the appropriate member of your team.
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24HR Service centre

Outsourcing customer service does not mean compromising on quality, Norango's fully equipped UK based contact centre will reduce costs whilst enhancing service delivery.

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Telephone Answering Service

From simple message taking to complex call handling requiring integration between our systems and yours, Norango have a 24/7/365 solution.

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Business continuity

Don't let freak weather conditions get in your way! Norango call handling solutions keep you in business
in the event of a disaster or office lock-out.

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Order taking service

Orders, payments, bookings and reservations can be processed 24 hours a day, seven days a week by our UK based contact centre.
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INTERNATIONAL SERVICES

Norango can provide you with telephone numbers for over 60 countries and over 1200 city locations with English speaking live reception whatever the local time of day.
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A New Phone Systeminstalled in 5 working days

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Call Centre Services Advanced call handling services

Tailor made solutions for all types of organisation

Consultants
Retail
Office
Service
Anywhere

SERVICES FOR CONSULTANTS

Bring your entire network of colleagues together, regardless of their individual geographic location on one feature rich, centrally managed telephone platform with a live receptionist as part of the deal.
- Live virtual reception
- High end phone features
- Free calls to colleagues
- Centralised call records
- Low cost telephone calls
- One bill
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Retail solutions

Reduce operating costs, improve productivity and customer service by consolidating multiple branches onto one centrally managed feature rich telephone platform.
- Live answering service
- High end phone features
- Free branch to branch calls
- Centralised PCI compliant call recording
- Low cost telephone calls
- One bill
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A complete office phone system

All the features of a high end office telephone system without the capital outlay. With Norango Freedom you get big budget features such as voicemail to email, call conferencing and call recording for an affordable, monthly, per user service charge.
- Live answering service - virtual reception
- High end phone features. Outlook integration
- Call transfer, conference, voicemail etc
- Work from home, office or WIFI hotspot
- Low cost telephone calls
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Delivering customer service 24/7

Norango can precisely emulate your current call answering process to provide highly personalised, overflow or 24 hour contact centre backup. Orders, payments, enquiries or engineer call outs can be handled by our UK based 24 hour contact centre.
- Live answering service
- Agent interaction call flow
- Full reporting suite
- PCI compliant call recording
- Engineer call-out specialists
- Overflow and 24 hour cover
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Work from anywhere

Log on to WIFI and your PC, iMac, iPhone, iPad or Android device becomes an extension on the system, meaning you can access your voicemail and talk to your colleagues for free.
- Most UK area codes
- 1200 international city codes
- High end phone features
- Free calls to other users
- Live answering service
- Low cost telephone calls
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Hosted Services Half price phone system!

Phones
Internet
Browse
SMS

Beautiful Deskphones!

We offer the full range of IP deskphones from snom - all are fully Freedom PBX compatible.

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Blisteringly fast web access!

Norango provides a full range of secure internet connectivity, with VoIP priority QOS. Norango Freedom will cut your line costs in half!

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Coming Soon Online Store!

View our range deskphones, network switches and telephony service, no salesman's commission just fantastic prices.

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the power of Mobile Messaging!

SMS is an inexpensive alternative to calls or an essential extra to your business communications. With 98% of SMS read, ensure your customers and staff are getting the message.